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Effective Date: 10/20/2020

The Sparrow Center is committed to protecting your privacy and maintaining the confidentiality of your personal information.

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Information We Collect

We may collect personal information such as your name, email address, phone number, appointment details, and payment information when you use our services or interact with our app or website.

If you engage in therapy services, clinical information is collected and securely managed through our third-party electronic health record system, SimplePractice.

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How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide therapy and wellness services

• Send appointment reminders and updates

• Improve client experience and communication

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Third-Party Services

We use trusted third-party platforms to operate our services, including:

• SimplePractice (therapy services and clinical records)

• Wix (website, wellness bookings, and app functionality)

• Payment processors such as Stripe or Wix Payments

Each third-party provider maintains its own privacy and security standards.

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Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your information. Therapy-related data is handled through HIPAA-compliant systems.

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Data Sharing

We do not sell, rent, or trade your personal information. Data is only shared with service providers necessary to deliver care and manage operations.

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Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and clinical record-keeping requirements.

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Contact Us

If you have questions about this Privacy Policy, please contact:
The Sparrow Center
Contactus@sparrowcenter.site
229-999-6804